Banfield Pet Hospital Customer Service, Complaints and Reviews

Seems that my debit card was not acting properly and would not accept their pinging of my account for 4 months. Sent to collections because it was not fully paid. Then they charged me for the remainder before cancelling my account. Called No Customer Service and talked with a rude foreign male in Vancouver Washington. Asked to speak to a supervisor and nothing happened for 6 weeks. Finally a call and I ended up telling them I was going to do exactly what I'm doing here. Giving them a "one finger up" rating. Good riddance to the finance department. The local pet hospital is a wonderful place to go, but never let Washington get after you. Can't say how disappointed I was and mad I am that we must start over with two grown ** dogs. Adios Banfield.

Banfield Pet Hospital Employee Reviews for Customer Service Representative.

The Banfield Customer Service Representative will work closely the Banfield Pet Hospitals and the MWI Banfield team. This position is responsible for providing superior customer service, in addition to developing and maintaining successful relationships with the Banfield Pet Hospitals.

Customer Service Coordinator | Banfield Pet Hospital - SalesRipe

8 Banfield Pet Hospital Customer Service Coordinator interview questions and 8 interview reviews Partnerships. Teamwork. Collaboration. Back in 1955, a veterinarian by the name of Warren J. Wegert had a vision to make human-quality medicine available to pet owners living in Portland, Oregon. Since that time, Banfield Pet Hospital has lived that promise and promoted the philosophy that the best relationships are formed when people work together. Our commitment to partnerships led PetSmart, the nation’s largest retailer of pet‐related products and services for pets and their families, to ask Banfield to help bring high‐quality veterinary care to their customers by opening pet hospitals in their stores. Early on, Mars Incorporated, a family‐owned business, realized Banfield’s potential and made a commitment to support our vision of providing collaborative care and support to our patients and clients.

Optimum Wellness Plans - Pet Health Plans for Dogs & Cats ..

As an associate in the Call Center, you’ll do more than just use your communication skills. Areas include Client Services (general customer service responsibilities, updating billing information, processing payments, handling inbound and outbound calls) Retention (educating current clients on the value of Banfield’s Optimum Wellness Plans® (OWPs) and receiving inbound calls); Hospital Support (providing valuable non-medical support for our hospitals and receiving inbound calls) and Inside Sales (informing current and potential clients on value of OWPs and other Banfield products and services; receiving inbound calls and making outbound calls).

How to Complain to Banfield about a Banfield Pet Hospital Location