The Banfield Customer Service Representative will work closely the Banfield Pet Hospitals and the MWI Banfield team. This position is responsible for providing superior customer service, in addition to developing and maintaining successful relationships with the Banfield Pet Hospitals.
Customer Service Coordinator | Banfield Pet Hospital - SalesRipe
Partnerships. Teamwork. Collaboration. Back in 1955, a veterinarian by the name of Warren J. Wegert had a vision to make human-quality medicine available to pet owners living in Portland, Oregon. Since that time, Banfield Pet Hospital has lived that promise and promoted the philosophy that the best relationships are formed when people work together. Our commitment to partnerships led PetSmart, the nation’s largest retailer of pet‐related products and services for pets and their families, to ask Banfield to help bring high‐quality veterinary care to their customers by opening pet hospitals in their stores. Early on, Mars Incorporated, a family‐owned business, realized Banfield’s potential and made a commitment to support our vision of providing collaborative care and support to our patients and clients.
Optimum Wellness Plans - Pet Health Plans for Dogs & Cats ..
As an associate in the Call Center, you’ll do more than just use your communication skills. Areas include Client Services (general customer service responsibilities, updating billing information, processing payments, handling inbound and outbound calls) Retention (educating current clients on the value of Banfield’s Optimum Wellness Plans® (OWPs) and receiving inbound calls); Hospital Support (providing valuable non-medical support for our hospitals and receiving inbound calls) and Inside Sales (informing current and potential clients on value of OWPs and other Banfield products and services; receiving inbound calls and making outbound calls).
How to Complain to Banfield about a Banfield Pet Hospital Location